Loved Working Here! - Game Guide The Escape Game Employee Review

5.0
8 May 2018
Recommend
CEO approval
Business outlook

Pros

-Fun environment -Mangement and Team Leaders care about each and every employee's success and push us every day to deliver excellence -Very value and guest oriented -Everyone who works here loves what they do, it feels like more than just a job -Great opportunities for growth -Awesome incentives for exceptional performances -The company and owners understand that for guests to be happy, the employees need to be happy and they do a wonderful job of meeting the needs of the employees to ensure consistent service and to maintain a positive atmosphere. This would be a good job for someone who has open availability, loves guest interactions, very open minded and eager to learn.

Cons

-Shifts are generally 7-9 hours, not very flexible -You're sitting or standing for hours on end depending on your positions -Store hours are very long, opening as early as 8 AM and closing as late as 1:30 AM -MOA parking can be difficult at times -Schedules are released pretty late, they could be released a little farther back with more notice -Starting pay rate is low -Some company policies and procedures are a little condescending but are loosely enforsed

Explore other reviews about The Escape Game

5.0
28 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

So much fun and good career opportunities! Good values

Cons

You to be really engaged. Late nights sometimes.

2.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

The team itself and the coworkers were rad. Everyone is positive and supportive but not in a toxic positive way.

Cons

--its really bizarre policy to make your plus ones pay for the game...on training games. And do you get paid while training on a game? Nope. Ive never seen any other escape room operate that way and it came off so greedy that friends I brought almost questioned me working there. -very passive aggressive store management. Yes its important to have professionalism but management will get on you for petty small things that made no difference to the guest experience. They also dont seem to be familiar with workers laws in the location theyre managing. --starting out they'll send you home early rather than taking time to train you on everything. If its a tiny bit slow, you get cut. This makes pay incredibly unstable and the pay was already abysmal for the area. --I didnt mind company values at first but it rapidly becomes clear that their generosity and integrity values are only for guests, not for employees. In fact they'll be incredibly stingy towards you. --once your hours stop getting cut, if you've stayed in the trenches long enough, now they suddenly put you on for 11 hour shifts. And schedule requests are often ignored. --if I ever end up rich I want to buy the company out and run it better out of sheer spite.

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