Absolutely horrible management - Game Guide The Escape Game Employee Review

2.0
12 Nov 2024
Recommend
CEO approval
Business outlook

Pros

Coworkers can be one of the best people youve ever met!

Cons

Management here is insanely bad. Most managers are out of touch and cannot be trusted. They also all have different rules and standards, so as an employee you have no Idea what you should be doing. Dress code is followed pretty loosley, which normally wouldnt bother me. But some people are told different things aka some people can wear stuff out of dress code and others cant. Not to mention some stuff is claimed to be ‘not in dress code’ by managers but when you read the ACTUAL dress code they are straight up lying. Most of the time as well, you will be on shift and understaffed. There are some pros about working here, mainly your coworkers but… Not worth it. Will also make you work almost every weekend…

Explore other reviews about The Escape Game

5.0
28 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

So much fun and good career opportunities! Good values

Cons

You to be really engaged. Late nights sometimes.

2.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

The team itself and the coworkers were rad. Everyone is positive and supportive but not in a toxic positive way.

Cons

--its really bizarre policy to make your plus ones pay for the game...on training games. And do you get paid while training on a game? Nope. Ive never seen any other escape room operate that way and it came off so greedy that friends I brought almost questioned me working there. -very passive aggressive store management. Yes its important to have professionalism but management will get on you for petty small things that made no difference to the guest experience. They also dont seem to be familiar with workers laws in the location theyre managing. --starting out they'll send you home early rather than taking time to train you on everything. If its a tiny bit slow, you get cut. This makes pay incredibly unstable and the pay was already abysmal for the area. --I didnt mind company values at first but it rapidly becomes clear that their generosity and integrity values are only for guests, not for employees. In fact they'll be incredibly stingy towards you. --once your hours stop getting cut, if you've stayed in the trenches long enough, now they suddenly put you on for 11 hour shifts. And schedule requests are often ignored. --if I ever end up rich I want to buy the company out and run it better out of sheer spite.

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