employer cover photo
employer logo
employer logo

The Hanover Insurance Group

Engaged employer

Okay place to work but watch your back - Claims Representative The Hanover Insurance Group Employee Review

3.0
8 Dec 2016
Recommend
CEO approval
Business outlook

Pros

The employees are great to work with. Very friendly and helpful and will go out of your way to help you succed. The training program is good and helps you learn the systems quickly.

Cons

High turnover rate due to tough expectations. Not unusual to have a large class of hires come through and weed out a few within the first couple of months. Can be a high stress environment and little accountability which is frustrating.

Explore other reviews about The Hanover Insurance Group

5.0
30 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Value-driven Promotes from within Highly focused on employee development and growth Excellent benefits!

Cons

Technology in our space was a bit dated but the company was actively moving towards remedying that when I left

4.0
21 June 2026
Recommend
CEO approval
Business outlook

Pros

Good work/life balance. Manageable workload. Clear expectations.

Cons

Payment structure could be better, but the same could be said for most carriers.

See reviews by: Helpful|Rating|Date|All