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      The Hanover Insurance Group

      Engaged employer

      The Hanover Insurance Group reviews

      Customer Service Represenitive - Anonymous employee The Hanover Insurance Group Employee Review

      5.0
      28 July 2015
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Helpful, nice and informative co workers.

      Cons

      Not used to working for contract house so if you need to call in sick/ ask for time off you need to ask direct manager and notify contract house. That's the only con I have.

      Explore other reviews about The Hanover Insurance Group

      5.0
      8 June 2026
      Senior underwriter
      Recommend
      CEO approval
      Business outlook

      Pros

      Excellent Culture stands out the most for sure.

      Cons

      None that I am aware of.

      4.0
      21 June 2026
      Claims adjuster
      Recommend
      CEO approval
      Business outlook

      Pros

      Good work/life balance. Manageable workload. Clear expectations.

      Cons

      Payment structure could be better, but the same could be said for most carriers.

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      The Hanover Insurance Group reviewsThe Hanover Insurance Group review