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      The Hanover Insurance Group

      Engaged employer

      The Hanover Insurance Group reviews

      Overall a good company - Insurance Service Professional The Hanover Insurance Group Employee Review

      5.0
      17 Sept 2015
      Insurance service professional
      Recommend
      CEO approval
      Business outlook

      Pros

      Fantastic company with great benefits. The company does a lot for the local community and treats the employees well.

      Cons

      Working in the call center makes for a difficult transition in to other departments. It is hard to grow in this department.

      Explore other reviews about The Hanover Insurance Group

      5.0
      30 Oct 2025
      Director, business operations
      Recommend
      CEO approval
      Business outlook

      Pros

      Value-driven Promotes from within Highly focused on employee development and growth Excellent benefits!

      Cons

      Technology in our space was a bit dated but the company was actively moving towards remedying that when I left

      4.0
      21 June 2026
      Claims adjuster
      Recommend
      CEO approval
      Business outlook

      Pros

      Good work/life balance. Manageable workload. Clear expectations.

      Cons

      Payment structure could be better, but the same could be said for most carriers.

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      The Hanover Insurance Group reviewsThe Hanover Insurance Group Insurance Service Professional reviewsThe Hanover Insurance Group review