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The Key Support Services

Is this your company?

Trendy doesn't always mean good - Anonymous employee The Key Support Services Employee Review

1.0
21 Apr 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The only pro is that I met some lovely people without whom I would never have gotten through. Personally, my "mentor" was fantastic, but I do feel like I got lucky with that.

Cons

- The recruitment process is brutal, I had 4 stages, which was excessive, especially for a low level role - The first few weeks were induction. The induction was also very hard, back to back meetings with no time to breathe or take anything in - The benefits were material, they value free fruit, cereal and beer above a good pension packet - The way they express praise is odd. They have yearly "awards" and a very intense process for review, which makes you feel like you're in a dystopian social media game - They value "fitting in" higher than hard and good work - The team are generally young and the office is "trendy" with music in the bathrooms etc. This makes for a stressful environment with no peace and quiet - The pay is poor, along with disproportionate within teams - People are not recognised, in several circumstances people were left out of praise for things they had done for no discernible reason - The mental health provision was bad, they didn't listen to their staff or seem to know that some were struggling

Explore other reviews about The Key Support Services

5.0
8 Apr 2020
Recommend
CEO approval
Business outlook

Pros

Good culture and company values

Cons

Decisions making can be slow

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The Key Support Services Response
6y
Thank you for your feedback. Our company culture and values are really important to us at The Key, and something that we're truly proud of. We're sorry to hear that you felt that the decision making process could be slow, but we welcome the feedback to help us improve as a company.
5.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Good company with great vision and culture.

Cons

Lower pay compared to market.

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