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The Loomis Company

Is this your company?

RUN ! - Customer Service Representative The Loomis Company Employee Review

1.0
5 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Remote WFH Comfort of your own home

Cons

They lowered their employees pay by 10% prior to the holidays. Gave their employees only 2% back after 8 months Layed off over 40 reps Training is HORRIBLE Management is unhelpful They will move you from one department to another with little to no warning The training is a joke No management support NO ONE IS PROPERLY TRAINED

Explore other reviews about The Loomis Company

5.0
22 July 2025
Recommend
CEO approval
Business outlook

Pros

The management, supervisors and leads are all amazing. The people that work for this company are “human” they are understanding and treat you like a human not a number. They provide you with feedback both positive and negative, where other companies ive worked for only provided the negative.

Cons

There are constant changes in this kind of business so it makes training difficult because things are often being changed and updated. Some calls that are handled can be difficult due to angry providers and / or members.

2.0
16 Apr 2026
Recommend
CEO approval
Business outlook

Pros

There is little micro managing but recently getting worse.

Cons

No structure, too focused on systems instead of industry knowledge. Health benefits are awful, 401 k contribution is minimal. No room for growth.

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