Dear Potential Copywriter; There are better opportunities! - Copywriter The RealReal Employee Review

1.0
8 Feb 2017
Recommend
CEO approval
Business outlook

Pros

Free bagels on Fridays? Probably the only thing that comes to mind. I definitely learned a lot about luxury fashion and different types of materials and furs, but I'm pretty sure fashion school can teach you that one. It might look good on your resume, but it's such a high turnover rate you'd be better getting hands on experience somewhere else where you'll be happier in a warm office rather than a freezing cold warehouse.

Cons

Managers, HR, anyone in charge DOES NOT LISTEN NOR COMMUNICATE TO THEIR EMPLOYEES! If you've read the reviews, there's a constant trend of bad communication from management. 1- SO unclear about sick days, PTO any kind of time off. The hand book is unclear and very misleading. If you're sick they use your PTO hours which is little to begin with. Theres not a separate category for sick days. If you have more than 80 hours of unplanned time off which is a "sick day" to them, you're terminated. There's volunteer hours where you take time off to volunteer? BUT WHO IS GOING TO USE THOSE?? Just give your employees sick days, the warehouse is so cold, we are always sick! Once again, BETTER OFF with a company that actually cares about your time off and well being. 2- Management- Where do I begin? They both got hired outside of the company so they went in not knowing anything about what their team does. They barely learned how to write a product description so late in the game. No one from the team could go up to ask them a question because they would freeze and tell you to ask their Lead. Honestly without both of them, the team would be fine. They are on their phones, on Instagram, shopping online, on the phone with personal business the whole day. It would be so nice if they were more hands on with you on how you can improve. They're so concerned about hitting your goal that they don't take time out to understand your strengths and weaknesses. Oh and the worst thing is if you don't hit your goal, you have to stay OT. You never know when you will be held for OT. So don't make plans after work!!! The manager is just so out of it, she just cares about goals. She doesn't have anything to offer anyone. There's no plans or strategies she has ever shared with the team for us to be better. 3-ITS COLD. They built a new break room where maybe 10-20% of the workers are closest to, that has insulated heat and it's completely on the opposite side of where the copy, receiving and photo team is which is basically 80% of the warehouse. We have a break room where it's completely cold and you have to layer up. The whole warehouse is freeeezing. We have personal heaters. I've gotten sick so many times from being in extreme temperatures. 4-Culture. Is there one? No. I've worked there for about 5 months and I don't know the philosophy or culture of the company. It's just go to work, go home and come back shortly after. If anything, it's HIGHSCHOOL. Everyone who works there are either straight out of college or haven't even been to college and LOVE drama. There will be drama anywhere but this drama reminds me of high school pettiness I wanted to get away from. It's not professional at all, once again go to a company where it's at least a professional work environment that values your sanity. 5- HR. So useless. There's a shuttle to get to Brisbane because it's in the middle of nowhere. The shuttle times are created by HR and they have NO idea what's going on or what time the shuttle should come. Employees had to email HR constantly telling them the schedule they made isn't realistic. Why have a shuttle come at 6:30 when we get off right at 6:30? No time to use the bathroom before a long commute or grab a snack. Once again, go somewhere that cares about their employees.

Explore other reviews about The RealReal

5.0
31 July 2025
Recommend
CEO approval
Business outlook

Pros

Everyone is amazing here, best ever

Cons

None it’s a dream job

avatar
The RealReal Response
10mo
Thank you for your review! We’re thrilled to hear that your experience has been so positive and that you feel supported and inspired by the team. It's incredibly rewarding to know that you view this as a dream job, if you have any additional comments or concerns, please reach out at https://therealreal.allvoices.co/.
2.0
13 June 2026
Recommend
CEO approval
Business outlook

Pros

Pay and commission can be good, but the structure is unnecessarily convoluted and not as generous as it seems, and you will have no work/life balance if you want to actually make consistently high commission. If you have a true passion for luxury and fashion, you do get a lot of opportunities to handle and interact with special/rare items, and depending on store location you can meet a lot of interesting industry people and celebrities, especially during Fashion Weeks

Cons

Poor and unsupportive management with extremely unrealistic demands and expectations; you will get virtually no training, but are immediately expected to know how to do everything. The overall company culture is just unpleasant and very cliquey, and there's constant employee turnover. The online customer service system is terrible, so you will frequently have to handle customer issues that have nothing to do with you/your sales.

1
See reviews by: Helpful|Rating|Date|All