Sales Assistant - Sales Assistant The RealReal Employee Review

5.0
18 Sept 2017
Recommend
CEO approval
Business outlook

Pros

There is a great and friendly work environment, the work is interesting if you're into fashion, the hours can be flexible if you need them to, you get to see a lot of the city during home appointments, the kitchen is stocked with snacks and drinks, the company promotes from within, there are opportunities for paid overtime for hourly employees, health/vision/dental benefits can be affordable for all employees.

Cons

Only for someone who enjoys a fast-paced work environment.

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The RealReal Response
8y
So glad that you have found The RealReal to be a great place to work. Thanks for taking the time to write your review, and for being one of the wonderful team we have in NY!

Explore other reviews about The RealReal

5.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

Overall, the receiving team is very sweet and engaging. They try to help you when you need it or ask for it.

Cons

When you don't reach your goal, they do get on you/

2.0
13 June 2026
Recommend
CEO approval
Business outlook

Pros

Pay and commission can be good, but the structure is unnecessarily convoluted and not as generous as it seems, and you will have no work/life balance if you want to actually make consistently high commission. If you have a true passion for luxury and fashion, you do get a lot of opportunities to handle and interact with special/rare items, and depending on store location you can meet a lot of interesting industry people and celebrities, especially during Fashion Weeks

Cons

Poor and unsupportive management with extremely unrealistic demands and expectations; you will get virtually no training, but are immediately expected to know how to do everything. The overall company culture is just unpleasant and very cliquey, and there's constant employee turnover. The online customer service system is terrible, so you will frequently have to handle customer issues that have nothing to do with you/your sales.

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