An innovative fashion company changing the game - Manager The RealReal Employee Review

4.0
6 Jan 2018
Recommend
CEO approval
Business outlook

Pros

At the real real there is tons of growth and opportunity for those who are vocal about moving up and put in the work to do so. I have seen super talented employees start at an entry level position and work their way up to a leadership role in six months to one year. It actually happens pretty often. Because the company is a unique start up, ideas are always welcomed and there is no tightly structured growth path like other fashion companies. You don’t have to be an assistant for two years before you are considered for an elevated role. There’s an open door policy with every manager and director in the building so if you have an issue there’s always someone who can help. Lastly, you are surrounded by amazing fashion and people who love the fashion industry. Every employee brings something unique to the business.

Cons

To be successful here you need to be able to deal with constant change so those who are entry level or don’t have diverse work experience could become overwhelmed while trying to keep up. There is still work to be done when it comes to providing managers with a system to automatically track employee performance. Some roles are only offered at our headquarters in SF, so if your interested in public relations, marketing and merchandising it’s harder to grow into those roles.

Explore other reviews about The RealReal

5.0
31 July 2025
Recommend
CEO approval
Business outlook

Pros

Everyone is amazing here, best ever

Cons

None it’s a dream job

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The RealReal Response
10mo
Thank you for your review! We’re thrilled to hear that your experience has been so positive and that you feel supported and inspired by the team. It's incredibly rewarding to know that you view this as a dream job, if you have any additional comments or concerns, please reach out at https://therealreal.allvoices.co/.
2.0
13 June 2026
Recommend
CEO approval
Business outlook

Pros

Pay and commission can be good, but the structure is unnecessarily convoluted and not as generous as it seems, and you will have no work/life balance if you want to actually make consistently high commission. If you have a true passion for luxury and fashion, you do get a lot of opportunities to handle and interact with special/rare items, and depending on store location you can meet a lot of interesting industry people and celebrities, especially during Fashion Weeks

Cons

Poor and unsupportive management with extremely unrealistic demands and expectations; you will get virtually no training, but are immediately expected to know how to do everything. The overall company culture is just unpleasant and very cliquey, and there's constant employee turnover. The online customer service system is terrible, so you will frequently have to handle customer issues that have nothing to do with you/your sales.

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