DON'T WORK HERE, YOU'LL REGRET IT - Photo Production Assistant The RealReal Employee Review

1.0
6 Apr 2018
Recommend
CEO approval
Business outlook

Pros

If you want to do a mindless job involving ZERO creativity or photographic skill this is the job for you. Don't let the "perks" trick you, still isn't worth it

Cons

A ridiculously low hourly wage No room for upward movement Poor communication Mandatory overtime every month Full day of manual labor Poorly managed new employee training process Dirty/Dusty studio that is never professionally cleaned A management team of incompetent and immature people Very high employee turnover Treated like factory worker instead of photographer

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The RealReal Response
8y
I am sorry to see your concerns, and invite you to bring them up to us directly so we can dig into this more. I agree, all managers should have training and we do that. We do need to take responsibility for problems, as you say and we do need to support all employees. Beth Head of HR

Explore other reviews about The RealReal

5.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

Overall, the receiving team is very sweet and engaging. They try to help you when you need it or ask for it.

Cons

When you don't reach your goal, they do get on you/

2.0
13 June 2026
Recommend
CEO approval
Business outlook

Pros

Pay and commission can be good, but the structure is unnecessarily convoluted and not as generous as it seems, and you will have no work/life balance if you want to actually make consistently high commission. If you have a true passion for luxury and fashion, you do get a lot of opportunities to handle and interact with special/rare items, and depending on store location you can meet a lot of interesting industry people and celebrities, especially during Fashion Weeks

Cons

Poor and unsupportive management with extremely unrealistic demands and expectations; you will get virtually no training, but are immediately expected to know how to do everything. The overall company culture is just unpleasant and very cliquey, and there's constant employee turnover. The online customer service system is terrible, so you will frequently have to handle customer issues that have nothing to do with you/your sales.

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