Investments are Working! - Inside Sales The RealReal Employee Review

5.0
28 Feb 2019
Recommend
CEO approval
Business outlook

Pros

Lots of growth and opportunities. The business is growing quickly and anyone can still have a substantial impact on the company's success. You are in control of your own success and if you hustle hard to hit your quota, you can benefit from uncapped commission.

Cons

The business changes courses quickly and to be successful you must be nimble.

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The RealReal Response
7y
Thank you for your review! We love our IS team!

Explore other reviews about The RealReal

5.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

Overall, the receiving team is very sweet and engaging. They try to help you when you need it or ask for it.

Cons

When you don't reach your goal, they do get on you/

2.0
13 June 2026
Recommend
CEO approval
Business outlook

Pros

Pay and commission can be good, but the structure is unnecessarily convoluted and not as generous as it seems, and you will have no work/life balance if you want to actually make consistently high commission. If you have a true passion for luxury and fashion, you do get a lot of opportunities to handle and interact with special/rare items, and depending on store location you can meet a lot of interesting industry people and celebrities, especially during Fashion Weeks

Cons

Poor and unsupportive management with extremely unrealistic demands and expectations; you will get virtually no training, but are immediately expected to know how to do everything. The overall company culture is just unpleasant and very cliquey, and there's constant employee turnover. The online customer service system is terrible, so you will frequently have to handle customer issues that have nothing to do with you/your sales.

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