Handbag Copywriter - Copywriter The RealReal Employee Review

3.0
6 Apr 2019
Recommend
CEO approval
Business outlook

Pros

All of the employees are extremely nice. It's amazing how kind they are after working such crazy hours. It's a great place to build connections and even make long term friends. You also learn about the ins and outs of fashion

Cons

Most managers are good with an exception of a few. In fact, there's specifically ONE manager that seems kind of racist. It's so obvious that managers don't communicate with each other since their guidelines always contradict with one another. In other words, among the managers favoritism is so obvious.

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The RealReal Response
7y
Hi! Thank you for taking the time to write this as we value our employees feedback greatly. We would very much like the discuss your cons with you in person, so if you're comfortable please feel free to contact our HR team in Secaucus. Thank you for choosing to work at our expanding company!

Explore other reviews about The RealReal

5.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

Overall, the receiving team is very sweet and engaging. They try to help you when you need it or ask for it.

Cons

When you don't reach your goal, they do get on you/

2.0
13 June 2026
Recommend
CEO approval
Business outlook

Pros

Pay and commission can be good, but the structure is unnecessarily convoluted and not as generous as it seems, and you will have no work/life balance if you want to actually make consistently high commission. If you have a true passion for luxury and fashion, you do get a lot of opportunities to handle and interact with special/rare items, and depending on store location you can meet a lot of interesting industry people and celebrities, especially during Fashion Weeks

Cons

Poor and unsupportive management with extremely unrealistic demands and expectations; you will get virtually no training, but are immediately expected to know how to do everything. The overall company culture is just unpleasant and very cliquey, and there's constant employee turnover. The online customer service system is terrible, so you will frequently have to handle customer issues that have nothing to do with you/your sales.

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