Pros
I loved my team and some of the employees I met during my time there.
Cons
The management is focused solely on making a buck at any expense. The Realreal calls itself luxury authentication but it seems like every month there would be a new news report about counterfeits getting through the system or them getting in trouble with a brand. Salespeople are trained to just take every opportunity they can without regard to the correct channels for products or the right way to do things. This results in lots of sloppy behind the scenes work and angry clients. The platform is a mess; you're expected to convince people to sell their luxury goods for sometimes 90% off of what they paid for them. Since the company is huge the management doesn't want to make any concessions at all on process. Culture and benefits are almost nonexistent, there aren't even free snacks in the office. You're expected to buy your own snacks at a vending machine and they give free bagels every Friday. People just go in, do the work, and go home. If that's what you're looking for, great.