Pros
The overall concept is brilliant. Sustainable shopping. Recoup some $ on your investment in luxury items you are no longer using. Working directly with the consignors was wonderful. Met so many amazing people. Loved my peer colleagues.
Cons
Executive team has overpromised shareholders. That has lead to the sales teams working 80 hr wks and still not achieving the unattainable stratospheric goals laid out for them. Zero work life balance. Regional Directors are aware of this and acknowledge, but are too weak to do what needs to be done to correct the situation. The organization is rife with D-level/management staff completely unqualified for their roles. That leads to zero support for boots on the ground staff and inappropriate and abusive communication between on the ground staff and management. Lastly, and most importantly, the authentication process is broken and there seems to be no interesting in fixing it.