Find Something Else - Recruiting Coordinator The RealReal Employee Review

2.0
6 Aug 2021
Recommend
CEO approval
Business outlook

Pros

- Really awesome people (for the most part) that are fun to work with - Fun happy hours

Cons

- Insane workload with unrealistic expectations and no focus on burn out - They do NOT care about internal growth - Lack of foresight entirely; instead, you are forced to meet crazy deadlines and then clean up the mess that inevitably follows - Really crappy benefits; you get the basics, but that's it - Leadership is hands off and really doesn't do much to communicate with their orgs - IC-level employees have to do the work of leadership - Lack of sensitivity; when Covid began and there were mass lay-offs, the CEO actually said verbatim "I didn't have any part in the layoffs"

Explore other reviews about The RealReal

5.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

Overall, the receiving team is very sweet and engaging. They try to help you when you need it or ask for it.

Cons

When you don't reach your goal, they do get on you/

2.0
13 June 2026
Recommend
CEO approval
Business outlook

Pros

Pay and commission can be good, but the structure is unnecessarily convoluted and not as generous as it seems, and you will have no work/life balance if you want to actually make consistently high commission. If you have a true passion for luxury and fashion, you do get a lot of opportunities to handle and interact with special/rare items, and depending on store location you can meet a lot of interesting industry people and celebrities, especially during Fashion Weeks

Cons

Poor and unsupportive management with extremely unrealistic demands and expectations; you will get virtually no training, but are immediately expected to know how to do everything. The overall company culture is just unpleasant and very cliquey, and there's constant employee turnover. The online customer service system is terrible, so you will frequently have to handle customer issues that have nothing to do with you/your sales.

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