Great entry job for the fashion field - Authenticator The RealReal Employee Review

4.0
5 Aug 2024
Recommend
CEO approval
Business outlook

Pros

Opportunity to see designer pieces. Learning about designer fashion history. Independent work, with opportunity to collaborate.

Cons

Micro- managing and favoritism. Very strict on productivity and minute counting. Can be very monotonous.

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The RealReal Response
1y
Thank you for submitting your feedback. We are glad to hear that you enjoyed learning about designer pieces and the fashion industry as a whole. In regards to pay, we regularly assess our compensation and benefits and adjust to ensure we are competitive in the marketplace. We also understand how the authentication role could be perceived as monotonous due to the nature and function of the department. While it is imperative that we set performance metrics to ensure a seamless customer and consignor experience, we also value the importance of having balance within the workday. If you would like to have a more in-depth conversation regarding your experience with your former managers, we encourage you to submit an All Voices report.

Explore other reviews about The RealReal

5.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

Overall, the receiving team is very sweet and engaging. They try to help you when you need it or ask for it.

Cons

When you don't reach your goal, they do get on you/

2.0
13 June 2026
Recommend
CEO approval
Business outlook

Pros

Pay and commission can be good, but the structure is unnecessarily convoluted and not as generous as it seems, and you will have no work/life balance if you want to actually make consistently high commission. If you have a true passion for luxury and fashion, you do get a lot of opportunities to handle and interact with special/rare items, and depending on store location you can meet a lot of interesting industry people and celebrities, especially during Fashion Weeks

Cons

Poor and unsupportive management with extremely unrealistic demands and expectations; you will get virtually no training, but are immediately expected to know how to do everything. The overall company culture is just unpleasant and very cliquey, and there's constant employee turnover. The online customer service system is terrible, so you will frequently have to handle customer issues that have nothing to do with you/your sales.

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