Not worth it - Business Development The RealReal Employee Review

2.0
8 Aug 2024
Recommend
CEO approval
Business outlook

Pros

WFH Decent insurance benefits Nice office space

Cons

Not enough pay Unrealistic expectations Training did not accurately reflect actual work load

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The RealReal Response
1y
Thank you for submitting your feedback. We are happy to hear that you enjoy our benefit offerings and flexible work locations. Please know we are dedicated to continuously improving the overall employee experience and will provide the leadership team with feedback regarding more in-depth and comprehensive training. Regarding pay, we regularly assess our compensation and benefits and adjust to ensure we are competitive in the marketplace. Thank you again for submitting your feedback.

Explore other reviews about The RealReal

5.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

Overall, the receiving team is very sweet and engaging. They try to help you when you need it or ask for it.

Cons

When you don't reach your goal, they do get on you/

2.0
13 June 2026
Recommend
CEO approval
Business outlook

Pros

Pay and commission can be good, but the structure is unnecessarily convoluted and not as generous as it seems, and you will have no work/life balance if you want to actually make consistently high commission. If you have a true passion for luxury and fashion, you do get a lot of opportunities to handle and interact with special/rare items, and depending on store location you can meet a lot of interesting industry people and celebrities, especially during Fashion Weeks

Cons

Poor and unsupportive management with extremely unrealistic demands and expectations; you will get virtually no training, but are immediately expected to know how to do everything. The overall company culture is just unpleasant and very cliquey, and there's constant employee turnover. The online customer service system is terrible, so you will frequently have to handle customer issues that have nothing to do with you/your sales.

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