Nice job - Copywriter The RealReal Employee Review

4.0
20 Jan 2025
Recommend
CEO approval
Business outlook

Pros

It was really cool to see all the pieces and I had a very self motivating job. Earphones allowed. Super chill.

Cons

There was a minimum items per hour for authenticating.

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The RealReal Response
1y
Thank you for sharing your thoughts with us! We're glad to hear that you enjoyed seeing all the pieces and that the work environment allowed for some autonomy and flexibility. We understand that the minimum items per hour for authenticating can feel like a challenge, and we’re always looking for ways to ensure that our performance expectations are balanced with a healthy, sustainable work pace. If you have any further feedback or suggestions on how we can improve, please don’t hesitate to reach out to trrfeedback@therealreal.com. We appreciate your input and are committed to making The RealReal an even better place to work!

Explore other reviews about The RealReal

5.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

Overall, the receiving team is very sweet and engaging. They try to help you when you need it or ask for it.

Cons

When you don't reach your goal, they do get on you/

2.0
13 June 2026
Recommend
CEO approval
Business outlook

Pros

Pay and commission can be good, but the structure is unnecessarily convoluted and not as generous as it seems, and you will have no work/life balance if you want to actually make consistently high commission. If you have a true passion for luxury and fashion, you do get a lot of opportunities to handle and interact with special/rare items, and depending on store location you can meet a lot of interesting industry people and celebrities, especially during Fashion Weeks

Cons

Poor and unsupportive management with extremely unrealistic demands and expectations; you will get virtually no training, but are immediately expected to know how to do everything. The overall company culture is just unpleasant and very cliquey, and there's constant employee turnover. The online customer service system is terrible, so you will frequently have to handle customer issues that have nothing to do with you/your sales.

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