Like working in an assembly line - Copywriter The RealReal Employee Review

2.0
21 Jan 2025
Recommend
CEO approval
Business outlook

Pros

I got to see a lot of cool styles and brands

Cons

As a copywriter in Perth Amboy, I was literally working in a warehouse. I had a nearly impossible quota and it was like being on an assembly line, I felt like I could hardly even use the bathroom to meet the quotas. Super high turnover because of this. Also the people working at this location were super classless.

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The RealReal Response
1y
Thank you for sharing your feedback. We truly appreciate your perspective and are sorry to hear that your experience did not meet your expectations. At TRR, we strive to create a work environment that is supportive and respectful for all our employees. We understand that meeting performance expectations can be challenging, and we’re committed to ensuring that quotas are fair and manageable while maintaining a healthy work-life balance. We also take concerns about workplace culture very seriously. We work hard to build an inclusive, respectful, and collaborative environment for all our teams. If you’d be willing to share more about your experience, we encourage you to reach out to us at trrfeedback@therealreal.com so we can better understand and address your concerns.

Explore other reviews about The RealReal

5.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

Overall, the receiving team is very sweet and engaging. They try to help you when you need it or ask for it.

Cons

When you don't reach your goal, they do get on you/

2.0
13 June 2026
Recommend
CEO approval
Business outlook

Pros

Pay and commission can be good, but the structure is unnecessarily convoluted and not as generous as it seems, and you will have no work/life balance if you want to actually make consistently high commission. If you have a true passion for luxury and fashion, you do get a lot of opportunities to handle and interact with special/rare items, and depending on store location you can meet a lot of interesting industry people and celebrities, especially during Fashion Weeks

Cons

Poor and unsupportive management with extremely unrealistic demands and expectations; you will get virtually no training, but are immediately expected to know how to do everything. The overall company culture is just unpleasant and very cliquey, and there's constant employee turnover. The online customer service system is terrible, so you will frequently have to handle customer issues that have nothing to do with you/your sales.

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