Run from here - Anonymous employee The RealReal Employee Review

1.0
16 May 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

They seem to have no problem with expensing whatever

Cons

Worst company I have ever worked for. No matter what was done everything was wrong. Was provided no guidance or “training” for how they wanted things done but everything they assign is done wrong and when you ask how they want it done they claim they don’t have time to train someone when they hire you for your expertise. Most disorganized place. Was late for meetings that I was never informed about but it was my fault so They say left after a few weeks

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The RealReal Response
11mo
Thank you for taking the time to share your experience. We hear your feedback and are always working to create the most inclusive, respectful, and supportive work environment for all employees. While we recognize that every experience is unique, we are continuously working to improve communication and clarity around expectations from our leadership team. If you’d like to share more about your experience or offer specific suggestions, we welcome you to reach out to us directly at https://therealreal.allvoices.co/.

Explore other reviews about The RealReal

5.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

Overall, the receiving team is very sweet and engaging. They try to help you when you need it or ask for it.

Cons

When you don't reach your goal, they do get on you/

2.0
13 June 2026
Recommend
CEO approval
Business outlook

Pros

Pay and commission can be good, but the structure is unnecessarily convoluted and not as generous as it seems, and you will have no work/life balance if you want to actually make consistently high commission. If you have a true passion for luxury and fashion, you do get a lot of opportunities to handle and interact with special/rare items, and depending on store location you can meet a lot of interesting industry people and celebrities, especially during Fashion Weeks

Cons

Poor and unsupportive management with extremely unrealistic demands and expectations; you will get virtually no training, but are immediately expected to know how to do everything. The overall company culture is just unpleasant and very cliquey, and there's constant employee turnover. The online customer service system is terrible, so you will frequently have to handle customer issues that have nothing to do with you/your sales.

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