1 Feb 2026
The Revenue Optimization Companies (T-ROC) Response
3moThank you for taking the time to share your experience. We’re glad you enjoyed the work itself and felt the hourly pay was competitive.
We’re sorry to hear about the frustration you described—especially being locked out of systems without a clear explanation, limited work availability, and communications that felt irrelevant. In Flex roles, assignment volume can vary by market and client needs, and expectations around accepting/declining opportunities (including travel considerations) should be communicated clearly during hiring and onboarding.
If you still don’t have your W-2, we want to help resolve that quickly. Please submit the details through t-roc.fyi/WeSupportU so we can route your note to the right teams (including payroll), review your account access, and address the concerns you raised.