Disorganized Management and Unclear Expectations - Customer Experience Manager The Scion Group Employee Review

2.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Access to a wide range of tools and resources to support daily operations and resident engagement.

Cons

Poor management and lack of structured training made the onboarding experience challenging. Employees are often expected to learn independently without clear guidance. Additionally, job responsibilities were not clearly communicated during the hiring process, leading to confusion about role expectations.

Explore other reviews about The Scion Group

5.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

Employee friendly, personable management, tons of opportunities for growth, financially stable private company, extremely knowledgeable management and employees, understanding of life happening.

Cons

Prefer in office rather than hybrid or remote, benefits tiered more to young single employees than for experienced or longer career employees.

1.0
21 June 2026
Recommend
CEO approval
Business outlook

Pros

Competitive bonus compensation Good benefits package Good comradery with fellow GM/PM's

Cons

Zero upwards accountability for management past the site level Horrific HR department that makes it impossible to hold reports accountable Favoritism is rampant and will destroy jobs Claims a culture of "Go-Getters" when in reality they say this to abuse your work-life balance to the highest degree COO is completely out of touch with his workforce and makes changes off of vibes

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