Terrible experience - Front Desk Manager The Spa Employee Review

1.0
16 June 2015
Recommend
CEO approval
Business outlook

Pros

The Therapists are all very nice Front Desk Supervisors were very good at training 2 Free services a week

Cons

There was an infestation of Roaches which made daily work unbearable Upper Management had terrible communication skills and played the blame game for all problems instead of working constructively to solve issues. Owner is very rude and impatient. The culture of the establishment was very unprofessional and played favorites. A lot of gossip about upper management but no resolutions or call to action. Criticism was never constructive. High retention rate Low pay Long 11 hour shifts with no real lunch break Everyone was scared to talk to Owner about problems in fear of being verbally put down. Constant fear of getting scolded for mistakes

Explore other reviews about The Spa

5.0
17 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Hands on learning, close relation to owner, feeling of ownership, opportunity for expansion of products/services/events

Cons

Limited room for growth here

5.0
3 Apr 2024
Recommend
CEO approval
Business outlook

Pros

Flexible Schedule and Paid Vacation

Cons

I don’t have any cons to share

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