Pros
* The location is genuinely stunning * Most of the people you work with are good people who are just trying to get through the season * You make friends quickly because everyone is in the same situation * If you’re only planning to stay for a few months, you can probably stick it out and move on
Cons
* Constant talk about being a “family business” and caring about staff, but many employees end up feeling completely disposable * A lot of emphasis on “training”, but most of it is pointless sessions with the owner. Actual job training is often non-existent and you’re expected to figure things out as you go * Accommodation is overpriced, crowded, and not worth what you’re charged * Long hours, split shifts, one day off a week, and exhausting schedules are treated as normal * Overtime isn’t paid, you build up TOIL that can be difficult or impossible to actually use * Cameras are everywhere and there is a feeling that staff are constantly being watched * Management talks about listening to feedback, but concerns rarely seem to lead to meaningful change * Culture can be toxic, with gossip, favouritism, cliques, and people being afraid to speak up - no one to talk to as ‘HR’ is the owner * Staff who raise issues or challenge decisions can quickly find themselves labelled as a ‘problem’ * Pay is poor considering the workload and expectations * Expected to deliver five-star service while working with minimal resources and staffing * International workers on visas appear to be relied upon heavily because they are less likely to leave or challenge conditions * Young and inexperienced workers are often sold an exciting opportunity and only realise what the reality is once they’ve arrived * Work-life balance is virtually non-existent - the expectation is that your job comes before everything else The company seems far more concerned with protecting its image than addressing the issues that staff repeatedly raise.