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The UPS Store

Part of UPS

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Great place to work - Retail Sales Associate The UPS Store Employee Review

5.0
15 Oct 2025
Recommend
CEO approval
Business outlook

Pros

1. Managers here are great. They treat you with respect and have great values. 2. Pretty easy job to do, everything can be learned within 1 week to a month. 3. Decent pay and it’s a good spot for people who are looking for something more substantial but still need to work to get by. 4. Managers have lots of connections with other people and companies so it’s good for networking.

Cons

1. Each store is franchised, so you might not have the same experience as I did when it comes to the managers and co-workers. 2. Since the stores are franchised, not every place has the same rules and practices, therefore customers tend to get angry at you if they’re used to doing something at one store, but can’t at yours. 3. We’re not officially UPS itself, we just work with them. A lot of angry customers will come to you expecting you to fix things that are out of your control, especially if they never happened at your store.

Explore other reviews about The UPS Store

5.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

Amazing work life balance and good benefits

Cons

No cons, amazing company love this world

3.0
7 June 2026
Recommend
CEO approval
Business outlook

Pros

It's a job. More pleasant and cleaner than fast food for what it's worth. Small business environment (since most stores are franchised) may either be a blessing or a nightmare depending on the owner(s) and management.

Cons

Extremely hectic and high-pressure work environments. Job responsibilities are more or less everything to do in such stores. Experience can vary wildly by franchise management. Arguably greater work stress and responsibility than comparable retail jobs for significantly less pay.

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