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The UPS Store

Part of UPS

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Franchised Center Manager's Experience - Center Manager The UPS Store Employee Review

4.0
27 Nov 2017
Recommend
CEO approval
Business outlook

Pros

Great customer service training. Rewarding experiences with small business owners. Wealth of acquirable skills. Community-based business.

Cons

It's all about who you work for and what they're willing to do for you in return for what you give them. Difficult to overcome some customers' objections to fixed pricing. Lots of responsibility. Can become stagnant in personal growth.

Explore other reviews about The UPS Store

5.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

Promotion worthy if you are diligent. Great potential

Cons

Large amount of skills required to learn

2.0
14 June 2026
Recommend
CEO approval
Business outlook

Pros

Due to understaffing, certain staff gets more hours. Decent enough pay compared to other companies, if you're patient enough (several years later) you can finally move up. You'll do decently if you're put under a decent manager.

Cons

Always understaffed and managers say we are "overstaffed", managers can influence raises to some degree by what they say and their employee biases, etc.

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