6 July 2025
The Wills Group Response
9moDear Former Food Service Supervisor,
Thank you for taking the time to share your experience. While we're glad to hear that you found consistency in hours and pay, we’re truly sorry to learn that your overall experience did not meet your expectations—particularly in regard to management support, communication, and work-life balance.
At The Wills Group, we are committed to fostering a respectful, supportive, and inclusive work environment where every team member feels valued. Feedback like yours is vital as we work to improve the day-to-day experience for all employees, including how we communicate, lead, and promote well-being across our teams.
Your insights have been shared with the appropriate leaders, and we will continue to evaluate and address the concerns you raised. If you’re open to a further conversation, we welcome you to reach out to us directly at recruiting@willsgroup.com.
Thank you again for your contributions during your time with us. We wish you all the best in your future endeavors.
Sincerely,
The Wills Group Talent Team