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The Zappos Family

Is this your company?

Dreadful, just dreadful - Anonymous employee The Zappos Family Employee Review

1.0
27 Dec 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I really can't say a whole lot of good things about this company except the free insurance was nice

Cons

The low wages, which they try to justify with their "culture". Everything is about the culture fit. You can be terminated at any time and without warning if they decide you're not a culture fit. This is not a professional company. It's like high school all over again. They got young kids that don't know their head from a hole in the ground that are getting promoted over clearly more competent people because they like to play beer pong with the boss. They claim they value individuality but nothing could be further from the truth. You are not permitted to have a life apart from Zappos or you may be told you're not a culture fit.

Explore other reviews about The Zappos Family

5.0
9 June 2026
Recommend
CEO approval
Business outlook

Pros

Great culture and supportive work environment, Direct supervisor was fantastic and very supportive

Cons

Changes in the company led to the studio closing.

3.0
23 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good benefits Great colleagues WFH options

Cons

After the CEO stepped down the company lost its vision and the culture has been ruined. Additionally, the hiring of a few upper management individuals drove out a large number of hard working and dedicated employees

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