Great colleagues and team, however stressful - Therapist Therapy Focus Employee Review

3.0
21 July 2022
Recommend
CEO approval
Business outlook

Pros

Great colleagues Access to professional development and internal trainings Access to range of assessments, programs, and resources Transdiscplinary team, working alongside great team members IT provided Flexible working arrangements possible (after probation and if demonstrated reaching target)

Cons

Billable target Large focus on achieving billable target which can be stressful and unrewarding Higher management seem to prioritise billable targets rather than employees Salary (depending on years of experience) and a set structure for clinical pathways (can also be a pro depending) Large amount of admin duties

Explore other reviews about Therapy Focus

2.0
26 June 2025
Recommend
CEO approval
Business outlook

Pros

Salary sacrificing. Met some nice therapists who have also all left. My manager was lovely, but this would highly depend on the base you're at.

Cons

- advertised as flexible work hours but refused to allow WFH options or change in hours upon joining. - huge focus on billable hours, to the detriment of family's NDIS funding as you would be searching for things to bill for. - management expected you to do many roles/responsibilities of a case manager/rehab consultant, not a therapist, so you could use more billable time. This is a misuse of NDIS funding, especially because most families already employed a case worker. - the policies/procedures were genuinely ridiculous.. so much admin for what felt like very little hands on therapy. - very little CPD provided - staff seemed racist and insular. I am an immigrant and I felt very excluded. - extremely high staff turnover, (I know why now) - not a good reputation with families as far as I could see. - difficult to meet billable targets since you are working in with busy families and school hours. - your clinical reasoning didn't matter at the end of the day - just what management or the parents wanted for the kids.

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