Pros
The people on the front lines genuinely care and work hard. I learned a great deal in this role and appreciated the opportunity to train new employees and support multiple offices. There are some leaders within the company who truly value their employees.
Cons
This was one of the most stressful work environments I've experienced. Communication between departments and leadership was frequently inconsistent, creating unnecessary confusion and frustration. Employees were often expected to solve problems without the authority or support needed to do so. Turnover has been consistently high, and after working here, it's easy to understand why. Hard work and strong performance do not necessarily translate into job security, recognition, or advancement. Despite taking on additional responsibilities, training others, and helping my office exceed company goals, there was no clear path for growth. If you're looking for a stable workplace with clear expectations, consistent leadership, and opportunities to develop your career, this may not be the right fit.