2.0
18 Dec 2018
Former employee, more than 3 years
Merrillville, IN
Recommend
CEO approval
Business outlook
Pros
I learned something new every day I worked there. Management directly above you is okay. They try to keep it light and stress levels low. Family oriented and the other employees are pretty great to work with.
Cons
That being said, there is NO room for growth. There are no different levels of NOC Technician. You will do anything from password changes to direct repairs to servers to on-site client services. The step above you is an engineer. Pay is well below average. You can find a level 1 help desk job that pays more. Owners spend more time out of state than in and tend to try and micromanage from afar. Was let go same day I gave my two weeks notice.