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      Thinkific

      Engaged employer

      Thinkific reviews

      Great Place to Work with Amazing People and Real Growth Opportunities - Customer Success Manager (CSM) Thinkific Employee Review

      5.0
      26 Nov 2025
      Customer success manager (csm)
      Recommend
      CEO approval
      Business outlook

      Pros

      I’m a current employee at Thinkific, and overall, it’s been a genuinely positive experience. The culture here is one of the biggest strengths, people are not only smart and talented, but also incredibly supportive and collaborative. Team members truly want to see each other succeed, and that creates an environment where you feel valued and motivated. Leadership has also been impressive. They’re transparent, approachable, and intentional about making decisions that benefit both the business and employees. I feel heard, and I’ve seen meaningful changes happen as a result of feedback, which isn’t something you get at every company. There are plenty of opportunities to grow professionally. Whether it’s learning new skills, taking on new challenges, or collaborating cross-functionally, I’ve consistently felt encouraged to expand my capabilities. It’s the kind of place where your career can evolve if you’re proactive and curious.

      Cons

      Thinkific is growing and evolving, which means processes and priorities can shift quickly.

      avatar
      Thinkific Response
      6mo
      Thanks for sharing this — it genuinely means a lot to hear that you’re feeling supported, listened to, and able to grow here! Thank you for being a part of Team Thinkific :)

      Explore other reviews about Thinkific

      5.0
      9 Jan 2025
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Thinkific lives its values. It's the first place I've worked where that's true.

      Cons

      A lot of process to get things done

      5.0
      22 May 2018
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      - Amazing Location - Beautiful office - Very friendly working environment and not stressful - Very understanding team - Unlimited vacation days policy - Lots of foods, snacks, and beverages - Pet-friendly office - A place that supports you to learn a lot and develop your career - A place that listens to everyone's idea and promotes it - A personal win is a company win and a company win is a personal win and we celebrate all the wins

      Cons

      - Salaries are average, not competitive, you might get a higher salary somewhere else, however, there are many other things that compensate for that! - Very fast paced company, you snooze you lose, you need to stay always alert and cope with the speed - Still building the process, this can go in both cons and pros, you might not find a good process that helps you but at the same time, you get the chance to participate in building one :)

      3
      avatar
      Thinkific Response
      6y
      Thank you for the feedback! One of the things we work hard to do is provide a work environment that helps our team feel productive while working, comfortable (and heard!) while sharing their ideas, and especially where they can feel they're learning and growing in their careers. We've come a long way in building out our processes and we're so fortunate to have team members who help us to continually improve them!
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