Horrible place to work, leadership is even worse - Anonymous employee Thnks Employee Review

Grit and problem solving is celebrated. If you like solving problems this is the place for you.

The work can be difficult, but if you dislike the mundane Thnks is anything but that.

Co-workers are solid friendly people. Gratitude feels good.

Unfortunately the execs (all VP's and above) are horrible people. Decisions have been made without listening to subject matter experts, costing this company any chance of success. I heard from former co-workers that the new CRM migration was a horrendous decision and the execs keep throwing unqualified friends to solve problems. 9-months later they are still sitting there with a busted system. The CX leadership keeps shuffling the account responsibilities around and there appears to be no clear plan. Customers are starting to take notice of the chaos. We had so many different leaders come and go in my group. the only one that had a clue on how to build relationships left last year after being here for 8 years. Everyone else is floundering about. The worst decision is keeping the scrooge-like co-founder chairman in the corner office and allowing him to make decisions that negatively impact the business. His short temper and complete lack of any redeeming human values have all but killed the culture. The CEO, who is well-meaning is stuck between doing irrational things the investors want, and what he feels is right for the future success of the business. This is going to kill the company, Walking through the office is like visiting a graveyard. It reeks of death and lack of excitement. 75% of the good people are looking for other jobs right now. Pay and bonus' suck. ....Just don't