Toxic top management and work environment - Anonymous employee Threshold Agency Employee Review

Hi there - thank you for your post! We sure do love our pets! I’m glad you found that perk purrrrfect as well. Well, no one has brought a cat in - a snake and a chicken, yes, but not a feline. Hmm, wonder why? I am sorry you feel that the leadership qualities of upper management is lacking or that there isn’t transparency. Without insight as to what specifically you are referring to, I can’t comment. Of course, with any company, some things just can’t be shared with everyone. We try to be as open as possible and encourage feedback and questions from the team. Whether that’s in a group or private setting, we will always respond if we can or let you know when we can’t. I also understand how change can be difficult. I’ll get with our crew to see what we can do to better prepare folks for any organizational or procedural changes - thank you for that input. I am perplexed by the “student and free software,” comment. We invest monthly in Microsoft Office and Adobe Creative Suite for those employees that need access to them. We also pay for a full Google Suite offering that provides access to all of Google Drive - including their popular productivity tools. As you can imagine, with 30+ employees, that investment is considerable, but well worth it. In terms of running a tight budget - I think it’s prudent for companies to watch how they spend, but not to the detriment of the team. I appreciate the feedback and will see what we’ve changed over the years to ensure no one feels a “pinch.” I hope you were able to take advantage of our paid lynda.com service where you can access training on a plethora of different subjects. We initiated that a few years ago after an employee brought it up during one of our all-teams. Really glad we do that. In fact, that service is found in our Agency Guide that was shared with everyone a couple of years ago - after we finally finished pulling everything together. It’s amazing how much time that can take - but a big boost for standardization. I know we aren’t perfect and will never be, but we are always striving to do what’s best for everyone. I hope you have some time to visit with me, I’d love to brainstorm ideas and see what we can do to address some of the items you mention. It’s very important to me that everyone is heard and I’d like to take you up on your advice. Let’s work together to identify some areas that need attention and come up with a great solution for everyone. My door is always open - and it will remain confidential. Thank you for your input and I hope we can come up with some solutions together.