Great Company - Consultant Tier4 Group Employee Review

Been with them for 4 years and have had a great experience so far. They pay on time, they really care about their customers, but they make sure you're being treated fairly.

Can be hard to get clarity on benefits sometimes. Benefits are great if you're single but simply outlandish if you have a family. High turnover with some of their agents so you're constantly having to reach out to contact someone regarding any issues.

The recruiters Ashley and Ann were kind and helpful while I was going through the 8 interviews. All of that changed when I decided to leave the project.

I want to share my complete experience contracting with Tier4 Group. I bring 25 years of professional experience, including work with Google, VMware, and Coca Cola, plus recent contracts with HubSpot, McDonald's, and Stripe. I know how contracting works and what a professional relationship with a staffing agency should look like. This was not it. My recruiter, Ashley, told me during recruiting that the role was flexible and hybrid. That mattered because I have a two hour commute each way. Once I started, the expectation shifted to onsite hours from 8 to 5, matching full time employees. When I raised the commute and explained why that schedule did not work, Ashley responded with confusion and frustration rather than flexibility. I resigned after two days. I submitted a timesheet for 16 hours worked across those two days. It was accepted with no questions and no pushback. On payday, I discovered through my own paystub that I had only been paid for 8 of those 16 hours. No one contacted me to explain this. No one told me hours were being withheld or disputed. I reached out directly to resolve it and got no real response for days. I only received a reply after I contacted an employment attorney. Tier4's COO, Matthew Marini, then reached out, said he had gathered information and consulted counsel, and set up a call. On that call, he agreed to process the remaining pay. In a written email afterward, he framed paying me for hours I had already worked and documented as something he chose to do to leave me with a positive experience. After I left an honest review of this experience, Matthew emailed me directly, asked me to remove it, and stated Tier4 would pursue action for slander and defamation if I did not. I have consulted professionally since 1998 and have never had a company withhold documented, approved pay without explanation, then respond to an honest review with a legal threat. If you are considering contract work through this agency, get every term in writing before you start, and know what you may be dealing with if a dispute comes up. And if you are client, please ensure this firm pays its consultants for every hour worked.