Thriving company focused on customer and employee success and growth - Solutions Engineer TierPoint Employee Review

5.0
1 Oct 2020
Recommend
CEO approval
Business outlook

Pros

- Exceptional Customer and Team focused culture able to deliver results AT SCALE - Quick resolution of all questions, both internal and customer facing - Resolution to confirmed positive satisfaction, both internal and customer facing - Ongoing Training - Always facing new technologies - Nonstop Growth and Skill Acquisition Opportunities - Exceptional work\life balance - Diverse, Driven, Talented Team Members - Exposure to different Verticals and solidly Mid\Enterprise companies - Fun place to work

Cons

These can be both PRO and CON. - The company is very fast paced - Employees need to understand Mid-market and Enterprise expectations and cadence, and be able to match this to individual customers at all times. - Family Healthcare costs, but to be fair, they are going up almost everywhere

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TierPoint Response
5y
Thank you so much for sharing your experience. We are over the moon to hear of all the reasons you believe we are thriving! We love that you agree we have a fun place to work too. That is so important, isn’t it? There is a theme on this page regarding our fast-paced environment. There is no denying it, it is part of our DNA here. In terms of benefits, our HR team has successfully been able to negotiate no cost changes for medical insurance costs for two years in a row (2020 & 2021). That is something to celebrate!

Explore other reviews about TierPoint

5.0
5 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Team environment, encouraging peers, collaboration, benefits, ability to grow and learn new things

Cons

Pros likely outweigh any cons

4.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

Collaborative and Innovative environment that continues to provide challenging opportunities

Cons

Disappointing rewards for tenured employees

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