Good Company to start in support - Technical Support TierPoint Employee Review

4.0
19 Oct 2020
Recommend
CEO approval
Business outlook

Pros

- low experience needed - fine pay for the area

Cons

- no growth - Poor management skills

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TierPoint Response
5y
Thank you for posting on our Glassdoor page. We are sorry to see that you are no longer an employee with us. Our support teams in Omaha, NE, St. Louis, MO and Valley Forge, PA are an excellent place to get started with TierPoint for individuals who have a desire to work in a technical field and have a customer service mindset. They serve as frontline customer service employees who get to set the tone for many customer interactions. Additionally, these roles largely serve as educational opportunities to help learn the company & trade, as well as grow your skills to a position on an implementation or engineering team or within a Data Center. We are always looking to progress, and we will certainly examine the perception that there is no room to grow within the company outside of positions at Bellevue.

Explore other reviews about TierPoint

5.0
5 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Team environment, encouraging peers, collaboration, benefits, ability to grow and learn new things

Cons

Pros likely outweigh any cons

4.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

Collaborative and Innovative environment that continues to provide challenging opportunities

Cons

Disappointing rewards for tenured employees

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