TierPoint

Great Place to get your foot in the door of IT - HDS Analyst TierPoint Employee Review

4.0

30 Jan 2022

Recommend

CEO approval

Business outlook

Pros

Remote work option. Good training structure to handle many types of customers so there's always a challenge, at least for the first year or two. Although I am a computer science student in college this was my first IT-related job, so there is no programming or coding involved but it's great for building a resume and humbling you. This was a great stepping-stone to make it to my next software development internship at another company.

Cons

Speaking to customers about easy computer-related solutions, sometimes all day. Cant take a lunch shorter than 1 hour. Working from home and not speaking to any of your peers outside of chatting in teams is quite isolating. Some problems with customer computers or software are recurrent and redundant and everyone knows about them (DocuTap froze) but someone along the development cycle doesn't want to patch these issues. It's good for me because I keep my job fixing simple issues but I sympathize with the customer that it should be a permanent fix.

TierPoint Response

Thank you for stopping by our Glassdoor page and sharing your experience. We are thrilled to hear you had a great experience at TierPoint! This really is a great place to learn and grow in your career and we pride ourselves on that. Thank you for the time you spent with us and we wish you the best in your new internship & finishing school.

Great Place to get your foot in the door of IT - HDS Analyst TierPoint Employee Review

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