Rehire HR Operations in UK, if you care about your people - Anonymous employee TikTok Employee Review

3.0
4 Nov 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Generally smart and fun colleagues Opportunities to make a great impact Quick to react to feedback - still start-up stage (except HR)

Cons

Health, Family, Maternity, Paternity policies need to catch-up Resonating with quite a few reviews on Glassdoor, UK HR, especially the HR operations are rude, irresponsive and irresponsible. ghosting for months is a norm, when you do get a response, it will be passing the buck to someone else in HR Ops. From senior to junior level, this pattern has been observed through out my time here. There is a lack of ownership and accountability, definitely non-existent client-serving mindset. When HR behaves as such, it makes me wonder if the employer values people and put them first.

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5.0
6 May 2026
Recommend
CEO approval
Business outlook

Pros

- Learn a lot of new things! - Great benefits - Interesting user-facing products to work on

Cons

- Language barriers if you don't speak CN - Working late

2.0
15 June 2026
Recommend
CEO approval
Business outlook

Pros

Pay is level with industry and actual work is somewhat interesting depending on the team you're on

Cons

In my experience, career growth can feel very limited if you are not part of the dominant internal language and cultural network. A significant amount of important context, communication, and decision-making happens in Chinese, which can make non-Chinese-speaking employees feel excluded from key conversations and promotion opportunities. The environment did not feel as inclusive as it should be for a global company. Advancement often felt less tied to performance and more tied to whether you were connected to the right groups or able to operate fluently within the Chinese-speaking side of the organization. Over time, it felt like non-Chinese-speaking employees had fewer long-term career paths and were at risk of being replaced by people who could better fit that internal operating model. Things also move very slowly because employees are often given access only to the bare minimum needed to do their jobs. There is a heavy push toward using AI tools, but in practice it can make it harder to get help from real people. Instead of getting quick support, you often have to spend time going through AI bots or internal tools before getting a useful answer.

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