Toxic workplace with a free meal. - Quality Assurance TikTok Employee Review

2.0
5 Feb 2023
Recommend
CEO approval
Business outlook

Pros

- Decent for a first job in the corporate world. - Shiny name to brag about in your CV. - Employee benefits like a free meal on duty, gym membership, and dental. - Flexibility to work from home for 3 days. - Team activity vouchers to order a lunch once a month with your colleagues.

Cons

Where do I start! - Extremely toxic work place. You are constantly put against moderators and SMEs and HAVE to prove that your point of view is right otherwise yours is "Failed" and theirs is "Successful" and your efficiency will be affected. It is exhausting and toxic. They put people against each other. You are always seen as the bad person it creates a sense of resentment between teams. - Toxic competition between colleagues because your performance ( salary) is based on how well you have done against other peers. - Salaries are way below market for the same job title and skills. - The salary changes after 6 months of working in the position if you make an internal move and your salary adjustment are solely based on your performance, the change is less than what you make as moderator if you work weekend shifts and night shifts. - There is no room for growth for your skills to be able to find jobs into new departments within the company because you are pigeonholed as (trust and safety). - Most new job openings are limited for Dublin, leaving the rest without chances to grow professionally unless they are willing to relocate. - Constant clarification changes and too many Work documents that are ambiguous to work with. difficult to keep up. - Constant new processes implimented in a rushed way without taking into account how it would affect the efficiency. - Low retention of talented staff.

Explore other reviews about TikTok

5.0
2 July 2026
Recommend
CEO approval
Business outlook

Pros

High visibility Full coaching Lots of opportunities

Cons

High pressure Limited work life balance

2.0
15 June 2026
Recommend
CEO approval
Business outlook

Pros

Pay is level with industry and actual work is somewhat interesting depending on the team you're on

Cons

In my experience, career growth can feel very limited if you are not part of the dominant internal language and cultural network. A significant amount of important context, communication, and decision-making happens in Chinese, which can make non-Chinese-speaking employees feel excluded from key conversations and promotion opportunities. The environment did not feel as inclusive as it should be for a global company. Advancement often felt less tied to performance and more tied to whether you were connected to the right groups or able to operate fluently within the Chinese-speaking side of the organization. Over time, it felt like non-Chinese-speaking employees had fewer long-term career paths and were at risk of being replaced by people who could better fit that internal operating model. Things also move very slowly because employees are often given access only to the bare minimum needed to do their jobs. There is a heavy push toward using AI tools, but in practice it can make it harder to get help from real people. Instead of getting quick support, you often have to spend time going through AI bots or internal tools before getting a useful answer.

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