OK place to work - Account Manager Time Out Group Employee Review

3.0
31 Mar 2025
Recommend
CEO approval
Business outlook

Pros

The individuals within your direct team are truly exceptional. They bring a high level of skill, creativity, and dedication to every project, consistently going above and beyond to deliver quality work. There's a strong sense of collaboration and camaraderie, where everyone is not only focused on their own responsibilities but also fully supportive of each other’s success. The team's ability to tackle challenges together, share knowledge, and maintain a positive and motivated atmosphere makes working with them a rewarding experience. Their passion, expertise, and commitment to excellence are what really set the team apart and make it such a pleasure to be a part of.

Cons

Upper management is not effectively supporting the team and is creating significant challenges in terms of leadership, decision-making, and communication. Their approach often feels disconnected from the day-to-day realities of the work, which can result in missed opportunities and unnecessary obstacles for those at the ground level. There seems to be a lack of clear direction, and when issues arise, the responses are often delayed or insufficient, which negatively impacts morale and productivity. In many cases, the decisions made by upper management seem out of touch with the needs and feedback from the team, leading to frustration and a sense that leadership is not adequately considering the impact of their actions on those they oversee.

Explore other reviews about Time Out Group

5.0
12 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Good ideas are welcomed from the bottom up, and you can make a real difference. The team is great and managers care.

Cons

Growth mode comes with challenges.

1.0
6 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Two days a week in office

Cons

The NYC office has undoubtedly the worst company culture I have ever experienced. I see a lot of complaints on here about management (which are all accurate), but the staff are unprofessional and rude. The toxic culture makes every RFP (the few we receive) and every live campaign an insufferable experience. On a related note, advertising partners are not supported properly by campaign managers, leading to implementation errors, constant technical/optimization oversights, and ultimately unhappy clients. The lack of accountability/attention to detail has lost us business time and time again, and management continues to turn a blind eye to the systemic issues that have fractured company success. While there are essentially no career growth opportunities, the company is generally a sinking ship that treats valuable employees like they’re disposable but inexplicably keeps the dead weight. Last year, there were multiple rounds of editorial layoffs, and the NY sales team has been a revolving door of both layoffs and departures. The edit layoffs in particular significantly hindered the brand identity we’d been working hard to revitalize, since there was no longer enough staff or budget to execute franchises and custom shoots anymore. Time Out has lost its cool factor because we can’t keep up with the pace and evolution of other digital-first brands. Last but not least, the “office” is essentially a 200 sq ft room with one small conference room (seats 7 but we squeeze 25 people in there for team meetings) and a broken AC/heater. People take work calls sitting in the hallway because there isn’t ample space inside the office. Also… You’ll simultaneously freeze and then overheat in the same day.

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