Execs do not listen to feedback - Client Services Tinuiti Employee Review

1.0
16 Apr 2024
Recommend
CEO approval
Business outlook

Pros

You're able to work from home but expect 10 hour days

Cons

The exec team has shown time and time again that they do not listen to feedback. We switched to a terrible health insurance provider last year and after more than half the company complained about it, nothing has been done. They also laid off a lot of workers, cut huge portions off our commissions, and are pushing out a lot of the people who made Tinuiti great 10+ years ago

Explore other reviews about Tinuiti

5.0
28 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Leadership genuinely wants what's best for the people who work here. - Steadily growing business that's expanding into new service lines and ramping up its tech stack. - Remote work allows for a lot of flexibility. Managers are very understanding of family needs. - Excellent benefits - 4% 401K matching, good salaries, bonus potential

Cons

- It's a big agency now and that means some parts of how we interact have had to change. I think that's been harder on some other Tinuiti employees than myself, but it is a real thing and people who prefer smaller agencies might be turned off. - It's a competitive industry right now and that means that we're not growing as fast as we were a few years ago, so the financial incentives aren't as generous as they were when the company could afford to pay big bonuses.

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Tinuiti Response
2mo
Thank you for sharing your experience and for your 5 years with Tinuiti. We’re glad to hear you value our leadership, flexibility, and benefits, and appreciate your thoughtful perspective on how the organization has evolved as we’ve grown. We’re grateful for your continued contributions and for taking the time to share your feedback.
3.0
27 June 2026
Recommend
CEO approval
Business outlook

Pros

flexible work life balance, solid benefits, friendly people.

Cons

chaotic structural changes, lack of cohesive strategy, employee and client churn, bloated middle management that lacks expertise.

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