No work life balance. Poor Leadership. Unprofessional conduct by management - Anonymous employee Tire Discounters Employee Review

2.0
14 Apr 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Hard working staff. Nice new physical environment to work in. Service staff is knowledgeable and the team is very customer centric.

Cons

Regional Leadership through forced intimidation towards GMs cause them to steal from their sales staff to meet their quotas creating animosity. Elementary impersonal phone scripts for sales. Top sellers of the company should be exempt from script. If the script is not correctly spewed on shopped calls you get to go for a training held by someone who can't out sell you, after shop hours . Your already 13 hour day turns into 15 hours away from your family. Love the punishment for a job well done.

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Tire Discounters Response
9y
Thank you for your review, we truly appreciate your gift of feedback. Tire Discounters prides itself on outstanding customer service to our customers AND our employees. We understand how you feel about the phone script and have heard similar comments from newer associates. What we have discovered over our 40 years is that the phone script keeps our selling associates on track and never intended for it to be simply read. We just want to make sure selling associates cover the values that separate us from the competition. We have also taken note of your other concerns and will be addressing those internally. Thank you very much for taking the time to share your concerns. For future discussion we encourage you to reach out to your direct manager or HR representative so someone can champion concerns on your behalf.

Explore other reviews about Tire Discounters

5.0
13 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work, family owned business, customer service. Friendly people

Cons

I do not look at is as a con but it can be fast paced.

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Tire Discounters Response
2mo
Thank you for your feedback! We’re glad to hear you enjoy the family-owned atmosphere, strong focus on customer service, and the friendly team. While the pace can be quick at times, it’s all part of delivering great service to our customers and supporting one another. We appreciate you being part of the team!
3.0
26 June 2026
Recommend
CEO approval
Business outlook

Pros

Great customers and some good coworkers

Cons

no respect for home work balance, high goals so bonuses are minimum.

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