Great compensation and culture, but job security lacking - QA Lead Tokopedia Employee Review

5.0
17 May 2026
Recommend
CEO approval
Business outlook

Pros

1. Good compensation & benefits Salaries are generally competitive for Indonesia tech companies Health insurance and benefits are usually solid 2. Strong culture & people Many employees highlight supportive teammates and collaborative culture Diversity and inclusion is rated highly 3. Good learning exposure You work on large-scale enterprise systems, high-traffic products, and complex engineering problems Good place to build experience in e-commerce, fintech, and distributed systems 4. Work-life balance (generally okay) Many reviews mention decent work-life balance compared to startups in SEA 5. Strong tech environment Exposure to modern tools, Agile workflows, and large-scale architecture Good stepping stone for big tech or regional tech companies

Cons

Job security & restructuring Sering ada reorganisasi / perubahan tim Kadang terjadi layoff atau shifting role Ini bikin sebagian orang merasa kurang stabil 2. Career path kurang jelas Beberapa employee bilang: promosi tidak selalu konsisten jalur karier bisa “abu-abu” Growth tergantung tim dan project

Explore other reviews about Tokopedia

5.0
19 Jan 2023
Recommend
CEO approval
Business outlook

Pros

Tokopedia is one of the best company to build up your expertise if you are a fresh graduate or just making a career pivot, as pretty much you did there and learnt there comes from your own problem solving. There is minimum professional training since most of the training comes from the current employees sharing their own experience, but this would be more relevant to your job too.

Cons

Limited career progression (promotion based on quota), if you just received promotion it will be hard to receive another one in the next appraisal even though you got an exceed performance rating.

2
avatar
Tokopedia Response
3y
Hi there! Thank you very much for leaving us a review. We're very thrilled to hear that working at Tokopedia builds up your experience and helps expand your #GrowthMindset to create a greater impact! However, we're also sorry to hear about the promotion concern you've mentioned. We'll make sure to take your advice into account and further improve on this matter.
3.0
28 July 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good ambience Comfy workspace A lot of new knowledge Free breakfast Work/life balance

Cons

low salary (only IT get the bigger one) bad working environment unclear frameworks confusing career-path and policy

27
avatar
Tokopedia Response
4y
Thanks for your review. We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time. We will also continue to evaluate existing issues and strive to provide the best facilities and experience for all employees.
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