Great Learning Curve - Senior Account Manager Tokopedia Employee Review

4.0
3 Dec 2023
Recommend
CEO approval
Business outlook

Pros

- Clear KPIs The management really made it clear the KPIs that need to be achieved and what is needed to stand out for your Performance Review - Great Learning Curve With the fast-paced environment and the dynamic of things that were happening, I'd say that the time I was in the team was one of the greatest learning curves I had.

Cons

- Very high pressure I expected this as the team was a revenue engine machine. This role is not for everyone and it does come with a high pressure to achieve our KPIs and deliver what our Brands' demands. The key is to make sure you overcommunicate internally and externally while managing the expectations. It's always better to overcommunicate than undercommunicate when you're in this kind of environment. - Less work life balance Honestly, it's the nature of the industry. If you want a good work life balance, you probably shouldn't apply to a tech/ecommerce especially in the team where you'd have to manage Brands. There'll be ad hoc campaigns and things come up where you're expected to respond. Unless you can really draw your boundaries and know how to communicate it well, you'll be struggling with work life balance.

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Tokopedia Response
2y
Hi there! Since continuous improvement is what we will continue to pursue, we want to thank you for sharing your perspective. We are glad to know that we had a positive impact on your learning curve. Furthermore, we highly value every thought and suggestion from our team. Please be assured that we are committed to providing the best experience for our Nakama and on this note, we're letting you know that your feedback has been taken into consideration. We hope to cross paths again with you in the future. Until then, best of luck with your endeavors.

Explore other reviews about Tokopedia

5.0
19 Jan 2023
Recommend
CEO approval
Business outlook

Pros

Tokopedia is one of the best company to build up your expertise if you are a fresh graduate or just making a career pivot, as pretty much you did there and learnt there comes from your own problem solving. There is minimum professional training since most of the training comes from the current employees sharing their own experience, but this would be more relevant to your job too.

Cons

Limited career progression (promotion based on quota), if you just received promotion it will be hard to receive another one in the next appraisal even though you got an exceed performance rating.

2
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Tokopedia Response
3y
Hi there! Thank you very much for leaving us a review. We're very thrilled to hear that working at Tokopedia builds up your experience and helps expand your #GrowthMindset to create a greater impact! However, we're also sorry to hear about the promotion concern you've mentioned. We'll make sure to take your advice into account and further improve on this matter.
3.0
28 July 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good ambience Comfy workspace A lot of new knowledge Free breakfast Work/life balance

Cons

low salary (only IT get the bigger one) bad working environment unclear frameworks confusing career-path and policy

27
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Tokopedia Response
4y
Thanks for your review. We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time. We will also continue to evaluate existing issues and strive to provide the best facilities and experience for all employees.
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