Don't believe the hype. - Anonymous employee Tom Ferry Employee Review

1.0
19 Feb 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It's a job, so you're not on the street. Most of the staff is friendly. The CEO is a great motivational speaker, if you like to hear motivational speeches, you'll hear them regularly.

Cons

As of the date I left they didn't offer a 401K or any type of retirement plan most of their long term staff have nothing set aside for when they retire. There is a cult like mentality to the organization, if you read all of the reviews from current employees, you'll see none of them can find any cons to the organization. When the CEO walks through the work areas employees are expected to clap. When the CEO has a visitor everyone is expected to clap. As of the date I left, the company would close between Christmas and New Years and they would not pay their employees for the time they were closed. With most employees making near minimum wage, it was tough to miss a full week of pay. The company is focused on sales, and their sales team would lie about terms of their contracts only to leave the client care department to have to deal with angry clients who were in signed non cancellable contracts. The company micromanages your day, the time clock is strictly enforced, whether arriving, going to and from work or leaving, not being close to the exact minute was not tolerated. If you were helping a client and you happened to need to work overtime for 5 minute or so, the time was typically manually edited from your work day and the minor extra time would not be paid. The best way to advance in the company is through nepotism, and it is obvious that there are different sets of rules for the many family members then for every other employee.

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Tom Ferry Response
9y
Thank you for taking the time to let us know your perceptions of the workplace when you were here. Many of our benefits have been expanded in the past year - among them being a 401K with a company match. We know our that our energetic and personal-development-focused environment is not for everyone. Hopefully you have found a workplace that is better suited to your needs and career goals.

Explore other reviews about Tom Ferry

5.0
17 June 2025
Recommend
CEO approval
Business outlook

Pros

Great work/life balance Collaborative and supportive team culture Great benefits Managers actually took time to listen to the concerns and feedback from team members

Cons

none that I can think of

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Tom Ferry Response
11mo
Thank you for taking the time to leave us such a great review! We're so glad that you felt supported and heard while you were here with us.
3.0
1 Dec 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The day-to-day work environment is dynamic and engaging, with strong energy among the team. The company has some truly exceptional talent who continue to innovate and drive results in their areas, proving that the right people can succeed here when empowered.

Cons

Short-Term Focus Over Strategic Thinking Management prioritizes immediate metrics over sustainable growth and quality work. Decision-making often reduces to “big number good, small number bad” without considering long-term implications or what’s driving those numbers. This creates a reactive culture that undermines strategic initiatives and employee morale. Limited Internal Mobility and Career Development Career advancement opportunities are extremely limited. Employees remain in their roles indefinitely unless their manager leaves or they can secure a transfer to another department. There’s minimal investment in professional development or clear pathways for growth unless you are in a leadership role, which has contributed to talent attrition. Poorly Executed RTO Policy The 4-day return-to-office mandate was implemented despite significant logistical challenges: employees span multiple time zones, conference space is insufficient for the headcount, and no meaningful incentives were provided beyond job retention. Employee feedback during the process was acknowledged with “thanks for sharing” but ignored. The decision is particularly puzzling given management’s own celebration of strong performance metrics under the remote model, suggesting the change was ideological rather than performance-driven. HR Transition Raised Concerns Recent HR leadership changes appeared focused primarily on workforce reductions with minimal severance packages rather than employee development or retention. Longer-tenured HR professionals seemed to have a better understanding of the company’s stated vision and mission, creating inconsistency in how people initiatives aligned with organizational goals.

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Tom Ferry Response
3mo
Thank you for taking the time to share your perspective. We understand that former and current employees may have different experiences, and we appreciate candid feedback — even when it’s difficult to hear. We are continuously evaluating how we support our teams, make decisions, and evolve as an organization. Input like this is part of that process . While we may not always get everything right, our goal is to learn, improve, and build a workplace where people can do meaningful work and grow. We wish you the best in your next chapter and thank you for the contributions you made while you were here.
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