Bad for engineers: good potential but massively let down by management - Software Engineer TomTom Employee Review

1.0
12 Mar 2017
Recommend
CEO approval
Business outlook

Pros

This review concerns TomTom sports only as that's where my experience has been. It definitely has potential to be a great place to work. Core things like technology or location are quite attractive. It's great to have wearables/sports software development opportunities. Location is also nice. It is near Euston station, so fairly central as well as commutable from outside. Sadly however, working there has not been a positive experience for several engineers including myself. Rest of the review attempts to present reasons behind that.

Cons

Sports software suffers from a few problems as is evident from other reviews here. Below is an analysis of the situation, with the hope that it will be taken on-board in a constructive spirit. Root cause of these problems is weak leadership of sports software - both in terms of understanding of tech as well as vision. This has two major consequences: first, the management is touchy and paranoid and second, it relies on political support structures (as opposed to merit). Paranoia is evidenced by strong and persistent attacks on other departments on one hand, and extreme resistance to accepting any new ideas on the other. Both of these claims are also repeated in other reviews here on Glassdoor. Regarding new ideas, your suggestions will be rejected without discussion or debate. If you ask for reason, you will get an arbitrary excuse. If you try to persist, even the higher management will tell you that you should only do what you are told and provide you with examples of people who have left who didn't do what they were told. This is deeply unfortunate for a business that has to rely heavily on innovation in order to survive. Regarding political support structures, that has led to formation of an unofficial group, patronised by higher management in sports software. Outside that clique, you are a second-class citizen. For example, if you want to work on a different project, you may be denied that opportunity - despite the skills you may have worked hard to acquire in anticipation of that project. You may be given the reason that the team working on that project is remote (e.g. one hour time zone difference). A blatant contradiction with some members of the clique working remotely from time zones which are more than 12 hours different. A side effect of having a clique is that outside of it, some people keep quiet and not cause trouble while others actively try to become part of the clique. Third option of trying to fix this will soon see you out of the company. All this has created a highly toxic environment. Surviving and progressing as an engineer is a function of your political skills. That has led to, among other things, suppression of innovation. Management can and does easily shift blame to engineers for their own mistakes. And because they can get away with such behaviour they can afford to be myopic. Short- termism is rife. Managers only want the quickest solution which usually means plastering over the symptoms rather than finding and addressing root cause. If things go wrong, engineers will be blamed. Then there is also a whole set activities dedicated to "mushroom management" - all on company's expense. There is also a high employee turnover - something that has already drawn some attention within the company. There are other problems too but these should give you the picture.

Explore other reviews about TomTom

5.0
5 Nov 2025
Recommend
CEO approval
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Pros

Good company to work with

Cons

Not good work life balance

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TomTom Response
4mo
Hi there, Thank you for taking the time to share your feedback. We’re glad to hear that you enjoy working at TomTom. We also hear your concerns regarding work-life balance. Supporting the well-being of TomTom’ers remains important to us, and we continue to look for ways to improve balance while meeting business needs. If you would like to share further details, feel free to reach out to us at life@tomtom.com
5.0
14 July 2025
Recommend
CEO approval
Business outlook

Pros

good food, they have Halal Meat as well

Cons

i dont think they have cons i mean everything is pointed to go.

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