A deeply narcissistic employer - Marketing TopCashback Employee Review

1.0
20 Apr 2021
Recommend
CEO approval
Business outlook

Pros

The commute and duvet days.

Cons

Senior figures behave incredibly narcissistic; it’s draining. Some employees - not everyone, there is a 'them' and 'us' mentality depending on how much you are liked non-professionally - are set up for failure with the constant moving of goalposts when it comes to how the company evaluates your success, so it can build a faux defence to avoid giving you a pay rise or only giving you the minimum and implying you should be grateful that it is at least giving you that. It's not uncommon for sexual (harassing, homophobic or sexism) and racist questions to be flippantly asked or jokes to be told; mostly by senior figures. When challenged it is explained away as banter. When highlighted to another manager or the human resources department to ask for help you are told that you are too sensitive, the person did not mean any harm (and is an asset to the company so should not have their reputation or professional record tarnished) or you should be more friendly. You’re then labelled a trouble-maker and are given a character assassination. The micro aggressions and gaslighting make you feel lost, confused, belittled and humiliated. The fair play policy is a red herring. The senior figures and human resources department openly acknowledge that fair play means something different to everyone so there is no consistency. It is often used against you by the company to make it seem as though you are being unreasonable when what the company wants from you isn't an entitlement and should not be up for debate.

avatar
TopCashback Response
5y
At TopCashback we strive to provide an honest, open and friendly atmosphere for everyone, and we make strenuous efforts to value every single member of our staff. We are very surprised to have received such a review on Glassdoor, and the comments certainly do not reflect feedback we have received through any leaver interview or our anonymous regular staff surveys, which continue to be extremely positive. Specifically we entirely refute any claim that suggests we would not treat any matter of sexual or racial harassment, or indeed any form of prejudice, with utmost seriousness should they ever be raised. We pride ourselves on our proactive approach to ensuring inclusivity for every individual through our Diversity Forum which is made up of staff from all areas of our business, to ensure we have heightened awareness of every perspective on such matters.

Explore other reviews about TopCashback

5.0
14 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I’ve been with TopCashback for over 3 years now, and honestly, I have so many positive things to say about working here. The environment is genuinely friendly and supportive, it never feels overly corporate or cold, which I think makes a huge difference day to day. What I really appreciate is that hard work does not go unnoticed. I’ve had opportunities to grow professionally, take on new responsibilities, and felt supported throughout that process. It’s motivating to work somewhere where your effort is actually recognized and appreciated. Work-life balance is also something the company does really well. There’s understanding and flexibility when needed, and I’ve always felt trusted and respected as an employee. Of course no workplace is perfect, but overall my experience here has been very positive, and I’m genuinely grateful for the opportunities and people I’ve met during my time at TopCashback.

Cons

Honestly, I personally haven’t had any major negatives during my time here. Like any growing company, there can occasionally be busy periods or changing priorities, but overall my experience has been very positive.

5.0
11 June 2024
Recommend
CEO approval
Business outlook

Pros

Great managers, amazing work-life balance

Cons

Wish the pay was higher

See reviews by: Helpful|Rating|Date|All