Culture & values - Anonymous employee TopSource Employee Review

5.0
1 Sept 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Inclusive Environment: The company fosters diversity and respects different backgrounds and perspectives. Collaborative Culture: Teams work well together, and cross-functional support is encouraged. Transparent Leadership: Management communicates openly about goals, changes, and company direction. Employee Empowerment: Staff are trusted to make decisions and take ownership of their work. Strong Ethical Standards: The company operates with integrity and holds itself accountable.

Cons

Limited transparency in decision-making: Some strategic changes may not be clearly communicated to employees. Hierarchy-heavy structure: Innovation or feedback from junior staff may not always reach leadership. Inconsistent cultural alignment across global offices: Values may vary depending on location or team. Work-life balance varies by department: Some teams may experience high workloads without adequate support.

Explore other reviews about TopSource

4.0
2 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Working with colleagues around the world, dynamic and interesting interactions, and work subjects, everyone works remote

Cons

got laid off, but loved the job

1.0
12 Nov 2025
Recommend
CEO approval
Business outlook

Pros

work from home good pay

Cons

-rebrand with a huge list of services which the company cannot fulfill -rely on partners who are unreliable and expensive -micromanagement results in weekly calls to discuss deals. These calls include the CEO, CCO, COO and CFO… to comment on a sales cycle when they have no sales experience… to say these calls are unproductive would be an understatement -non existent onboarding. I had 8 client calls in my first 2 days with 0 training and nobody else on the call to support (no I am not joking) -mass redundancies across the service and support teams -toxic management -threats to dock commission payments if new (additional) processes are not followed -average around 20 new client calls a week, mostly unqualified leads from a BDR team who believe we can do everything that is stated on the website which is simply not the case

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